Services

Wanderlust Nashua offers an array of services to meet individual and family needs in the most effective and thoughtful way. Let our expert staff guide you on your treatment journey.

Psychotherapy

Psychotherapy is a treatment for emotional and mental health conditions that involves talking to a qualified therapist on an ongoing basis. Wanderlust Nashua uses evidenced-based therapy techniques that include cognitive behavioral therapy and psychodynamic therapy.  These therapies help our clients better understand their moods, behaviors, and the emotions that may interfere with their ability to work, maintain personal relationships and/or just conflict with their personal happiness. 

Psychotherapy is available via telehealth or in-person office-based counseling.  Our Nashua office is following local public health guidance in response to COVID-19 to ensure a clean and healthy treatment environment.

Cognitive Behavioral Therapy

Cognitive Behavior Therapy is based on the idea that our thoughts and behaviors affect and influence our feelings. The goal of CBT at Wanderlust Nashua is to change the way we think about and react to situations by finding new ways to respond that will help us function and feel better about ourselves. Using talk therapy, our experts will help to flip the script, reframing the way you think and eventually turning negative thinking into positive thoughts. If you feel like negative thoughts are controlling your narrative, let our Nashua staff help you flip the switch back to healthy, happy, positive thinking.

Couples Therapy

Effective couples counseling attempts to change the way partners actually behave and interact with each other. At Nashua Wanderlust, our counselors will not only help strengthen communication and listening skills but also help ensure couples are not engaging in actions that can cause physical or psychological harm. Rather than focusing on fighting less, we encourage positive, productive conversations and being truly active listeners. It is our goal to keep the energy calm and create an environment that is conducive to true listening and problem-solving rather than heated exchanges that can be roadblocks to progress. Our counselors will mediate, listen and offer advice and even assign homework designed to break unhealthy relationship habits and create new, loving patterns instead.

Child/Teen Therapy

Child therapy, also known as counseling for kids, helps our younger generation (kids and teens) manage challenges that they are not equipped to handle on their own. From mental illness, behavioral issues, traumatic events, or even bullying, our special counselors (and child psychologists) at Wanderlust Nashua are specifically trained to understand young minds and how they work. Our professionals can speak their language breaking down the problems in a way that’s easier for their young minds to understand and discuss. From play and art therapy to cognitive behavioral therapy, our counselors are trained to recognize the signs and determine what type of help is needed and at what age to start. We then find the best treatment plan to get our younger members back on a healthy and happy path. We all experience anxiety and worry, but it can be more difficult for children who often don’t recognize why. Our goal is happy, healthy kids – and we are very well-equipped to help you – and them - reach it.

Family Therapy

At Wanderlust Nashua, our counselors can help improve troubled relationships with your partner, children, or other family members.  Marital or financial problems, personality conflicts, substance abuse, and mental illness all affect the entire family. When you sit down together with our trained counselors as neutral guides, it feels good to just listen, speak and really hear each other. The goal is calm interaction and problem-solving one by one. Remember, our family unit is only as strong as its weakest link. Let us help you keep all the links strong.

Family counseling looks at problems as patterns or systems that need to be adjusted, rather than focusing on one person’s sole role in the problem. We are family – and we are all in this together.

Compliance Notice

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Wanderlust Therapeutic Services, PLLC (the “Practice”) is committed to protecting your privacy. The Practice is required by federal law to maintain the privacy of Protected Health Information (“PHI”), which is information that identifies or could be used to identify you. The Practice is required to provide you with this Notice of Privacy Practices (this “Notice”), which explains the Practice's legal duties and privacy practices and your rights regarding PHI that we collect and maintain.

YOUR RIGHTS
Your rights regarding PHI are explained below. To exercise these rights, please submit a written request to the Practice at the address noted below.

To inspect and copy PHI.
• You can ask for an electronic or paper copy of PHI. The Practice may charge you a reasonable fee.
• The Practice may deny your request if it believes the disclosure will endanger your life or another person's life. You may have a right to have this decision reviewed.

To amend PHI.
• You can ask to correct PHI you believe is incorrect or incomplete. The Practice may require you to make your request in writing and provide a reason for the request.
• The Practice may deny your request. The Practice will send a written explanation for the denial and allow you to submit a written statement of disagreement.

To request confidential communications.
• You can ask the Practice to contact you in a specific way. The Practice will say “yes” to all reasonable requests.

To limit what is used or shared.
• You can ask the Practice not to use or share PHI for treatment, payment, or business operations. The Practice is not required to agree if it would affect your care.
• If you pay for a service or health care item out-of-pocket in full, you can ask the Practice not to share PHI with your health insurer.
• You can ask for the Practice not to share your PHI with family members or friends by stating the specific restriction requested and to whom you want the restriction to apply.

To obtain a list of those with whom your PHI has been shared.
• You can ask for a list, called an accounting, of the times your health information has been shared. You can receive one accounting every 12 months at no charge, but you may be charged a reasonable fee if you ask for one more frequently.

To receive a copy of this Notice.
• You can ask for a paper copy of this Notice, even if you agreed to receive the Notice electronically.

To choose someone to act for you.
• If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights.

To file a complaint if you feel your rights are violated.
• You can file a complaint by contacting the Practice using the following information:
Wanderlust Therapeutic Services, PLLC
71 Spit Brook Rd, Suite 407
Attn: Melbourne Moran Jr - Owner
(P) 603-889-3553
• You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
• The Practice will not retaliate against you for filing a complaint.

To opt out of receiving fundraising communications.
• The Practice may contact you for fundraising efforts, but you can ask not to be contacted again.

OUR USES AND DISCLOSURES
1. Routine Uses and Disclosures of PHI
The Practice is permitted under federal law to use and disclose PHI, without your written authorization, for certain routine uses and disclosures, such as those made for treatment, payment, and the operation of our business. The Practice typically uses or shares your health information in the following ways:

To treat you.
• The Practice can use and share PHI with other professionals who are treating you.
• Example: Your primary care doctor asks about your mental health treatment.

To run the health care operations.
• The Practice can use and share PHI to run the business, improve your care, and contact you.
• Example: The Practice uses PHI to send you appointment reminders if you choose.

To bill for your services.
• The Practice can use and share PHI to bill and get payment from health plans or other entities.
• Example: The Practice gives PHI to your health insurance plan so it will pay for your services.

2. Uses and Disclosures of PHI That May Be Made Without Your Authorization or Opportunity to Object
The Practice may use or disclose PHI without your authorization or an opportunity for you to object, including:

To help with public health and safety issues
• Public health: To prevent the spread of disease, assist in product recalls, and report adverse reactions to medication.
• Required by the Secretary of Health and Human Services: We may be required to disclose your PHI to the Secretary of Health and Human Services to investigate or determine our compliance with the requirements of the final rule on Standards for Privacy of Individually Identifiable Health Information.
• Health oversight: For audits, investigations, and inspections by government agencies that oversee the health care system, government benefit programs, other government regulatory programs, and civil rights laws.
• Serious threat to health or safety: To prevent a serious and imminent threat.
• Abuse or Neglect: To report abuse, neglect, or domestic violence.

To comply with law, law enforcement, or other government requests
• Required by law: If required by federal, state or local law.
• Judicial and administrative proceedings: To respond to a court order, subpoena, or discovery request.
• Law enforcement: For law locate and identify you or disclose information about a victim of a crime.
• Specialized Government Functions: For military or national security concerns, including intelligence, protective services for heads of state, or your security clearance.
• National security and intelligence activities: For intelligence, counterintelligence, protection of the President, other authorized persons or foreign heads of state, for purpose of determining your own security clearance and other national security activities authorized by law.
• Workers' Compensation: To comply with workers' compensation laws or support claims.

To comply with other requests
• Coroners and Funeral Directors: To perform their legally authorized duties.
• Organ Donation: For organ donation or transplantation.
• Research: For research that has been approved by an institutional review board.
• Inmates: The Practice created or received your PHI in the course of providing care.
• Business Associates: To organizations that perform functions, activities or services on our behalf.

3. Uses and Disclosures of PHI That May Be Made With Your Authorization or Opportunity to Object
Unless you object, the Practice may disclose PHI:

To your family, friends, or others if PHI directly relates to that person's involvement in your care.

If it is in your best interest because you are unable to state your preference.

4. Uses and Disclosures of PHI Based Upon Your Written Authorization
The Practice must obtain your written authorization to use and/or disclose PHI for the following purposes:

Marketing, sale of PHI, and psychotherapy notes.

You may revoke your authorization, at any time, by contacting the Practice in writing, using the information above. The Practice will not use or share PHI other than as described in Notice unless you give your permission in writing.

OUR RESPONSIBILITIES
• The Practice is required by law to maintain the privacy and security of PHI.
• The Practice is required to abide by the terms of this Notice currently in effect. Where more stringent state or federal law governs PHI, the Practice will abide by the more stringent law.
• The Practice reserves the right to amend Notice. All changes are applicable to PHI collected and maintained by the Practice. Should the Practice make changes, you may obtain a revised Notice by requesting a copy from the Practice, using the information above, or by viewing a copy on the website www.wanderlustservices.org
• The Practice will inform you if PHI is compromised in a breach.

This Notice is effective on 9/30/2022.